Every product page includes a size guide with body measurements (bust, waist, hip, and shoulder) mapped to our size range. Measure yourself against a well-fitting garment you already own rather than relying on your usual off-the-rack size, since fit varies between brands.

If your measurements fall between two sizes, sizing up is generally the safer choice for outerwear, since it needs to accommodate layers underneath.

Yes. Our sizing is calibrated to standard body measurements rather than vanity-sized, so a size you'd normally wear elsewhere should translate directly. Each product page notes whether that specific style is cut generously, true to size, or fitted.

Tailored fit follows the natural line of the body with a defined waist and minimal ease — best worn over lightweight layers. Relaxed fit is cut with extra room through the chest and sleeve for a more casual drape and layers comfortably over knitwear.

For outerwear and coats, size up if you plan to layer underneath. For fitted separates like shirting or knitwear, size down for a closer silhouette. If you're still unsure, our customer care team can advise based on your measurements — just include them when you reach out.

Select outerwear styles, including the trench coat, are available in petite and tall lengths where noted on the product page. Standard lengths are cut for an average 5'6"–5'8" frame.

Yes. We offer one complimentary size exchange per order within 14 days of delivery, subject to availability.

Simply contact us and let us know which size you need. Once we’ve confirmed availability, we’ll arrange the replacement for you and send you a free return label for your original item.

You don’t need to place a new order or make another payment. We’ll send your replacement size while your original item is on its way back to us.

The complimentary exchange applies only to the same product in a different size. Exchanges for a different colour or product are not available.

One complimentary size exchange is available per order.

 See Returns & Exchanges for the full process.

We work primarily in long-staple cotton gabardine, wool-blend twill, and Italian-milled cottons, chosen for weight, drape, and durability rather than cost. The specific fiber content and country of milling is listed on every product page.

We prioritize mills with third-party environmental certifications and work in low-waste production runs rather than disposable, trend-driven cycles. We're transparent about where we still have progress to make and publish sourcing details for core fabrics on our materials page.

Care instructions are sewn into every garment and repeated on the product page. As a general rule:

• Outerwear: dry clean, or spot clean between wears
• Knitwear: hand wash cold, lay flat to dry
• Shirting and cotton separates: machine wash cold, hang to dry

Avoid tumble drying anything with structured tailoring — heat breaks down the canvassing over time.

Structured pieces are cut with internal canvassing rather than fused interlining, which lets the garment hold its shape and age well rather than bubbling after cleaning. Seams are finished, not overlocked raw, and buttons are genuine horn or corozo rather than plastic.

Production takes place in a small number of long-term partner factories in Italy and Portugal, chosen for tailoring expertise rather than lowest cost. Factory details are listed on our production page.

Yes, it is designed for serious wet-weather protection, with a 10,000 mm waterproof rating. The 100% cotton gabardine is densely woven and treated with a durable water-repellent finish, allowing rain and drizzle to bead and roll off the surface. Designed to be storm-ready, it provides reliable protection even in sustained heavy rain, while retaining the soft, refined feel of cotton.

The double-breasted trench is the original silhouette, with overlapping front panels, a storm flap, and a belted waist — the most structured of the two. The single-breasted version uses a single row of buttons for a slimmer line and slightly less bulk when layered.

The belt is detachable and can be worn tied, buckled, or left off entirely. Styles with a removable liner are noted on the product page — the liner zips out for wear across a wider range of temperatures.

The trench is offered in classic (regular body type), wide(broad chest), and soon we will be lauching in narrow and long sizing. Exact garment length in inches is listed under the size guide on the product page.

The trench is cut with room through the shoulder and chest to sit comfortably over a blazer or knit. If you plan to layer heavily through colder months, we'd recommend sizing up rather than choosing a fitted silhouette.

Clean before storing — stains set over time and attract moths. Hang on a broad wooden or padded hanger rather than folding, and use a breathable garment bag rather than plastic, which traps moisture.

We currently ship to the US, Canada, UK, EU, and Australia. Availability by country is confirmed automatically at checkout based on your delivery address.

Domestic orders(within Germany) typically arrive in 3–5 business days with standard shipping, or 1–2 days with express. International orders generally take 7–12 business days, depending on customs processing in your country.

A tracking link is emailed as soon as your order ships. You can also check order status anytime by signing into your account.

For most supported countries, duties and import taxes are calculated and included at checkout, so there's nothing due on delivery. Where that isn't possible, this is flagged clearly before you pay.

Orders enter fulfillment quickly, but we can usually amend or cancel within a short window after purchase. Contact customer care as soon as possible — once an order has shipped, it can no longer be changed and would need to go through returns instead.

You have 30 days from delivery to return or exchange an item, provided it's unworn, unwashed, and has its original tags attached.

Start from your account order history or the link in your shipping confirmation email. Select the item, choose return or exchange, and print the prepaid label that's generated automatically.

Domestic returns are free. International returns are subject to a flat return shipping fee, deducted from your refund, which is shown before you confirm the return.

Yes — select exchange rather than return during the process and choose the new size. If it's in stock, we ship the replacement as soon as your original item is scanned by the courier, rather than waiting for it to arrive back with us.

Sale items can be returned for store credit or exchanged for a different size, but aren't eligible for a refund to your original payment method. Final sale items, marked as such at checkout, cannot be returned.

Refunds are issued within 2 business days of your return being received at our facility, and typically appear on your statement 5–10 business days later, depending on your bank.

Yes. We work with a curated group of independent boutiques and select department stores. We review new stockist applications on a rolling basis and prioritize retailers whose customer base and merchandising fit our positioning.

Opening orders start at a minimum spend rather than a per-style unit count, so you can build a considered assortment across sizes and categories rather than over-ordering any one piece. Exact terms are shared once your application is approved.

Submit your store details, resale certificate, and a link to your current site or Instagram through our wholesale inquiry form. Our team typically responds within 5 business days with next steps or access to the wholesale catalog.

Limited custom and private-label runs are considered case by case for established wholesale partners at higher volume tiers, subject to factory capacity. Reach out to our wholesale team directly to discuss feasibility and lead times.

New accounts pay by card or bank transfer at the time of order. Net-30 terms become available after your first two seasons on time, subject to credit review.

Approved wholesale partners get access to seasonal lookbooks, product photography, and linesheets through our stockist portal, along with co-marketing support for launch windows where available.